Software Failures and IT Management's Repeated Mistakes

Despite a significant increase in global IT spending, software failures continue to plague organizations, highlighting the persistent failure of IT management to learn from past mistakes. The article emphasizes that software failures are universal and affect all types of organizations, regardless of size or reputation. Despite advancements in AI and software tools, the complexity of large-scale IT projects means that human factors and organizational politics remain significant challenges. The article calls for a change in approach, urging the IT community to stop repeating the same mistakes and to consider the full impact of software failures on end users.