Research: 70% of Restaurants Either Actively Using or Piloting AI to Boost Loyalty Programs
Research shows 70% of restaurants are using or piloting AI to enhance loyalty programs, with 82% planning to increase AI investment. AI is seen as crucial for improving customer experience, operations, and competitiveness.
I’m find it pretty fascinating seeing AI creep into segments you’d never expect. Pretty cool use cases for front-of-house, back office, and even food safety in the article
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