Healthcare folks — how do you handle shift scheduling without losing your mind?

I run scheduling for a restaurant, and honestly… it’s chaos. I spend way too much time assigning shifts, dealing with availability changes, and putting out fires when someone calls out. No matter what I do, someone’s unhappy.

I figured healthcare has this problem on hard mode, so I’m curious: what tools or systems do you use to plan shifts efficiently? Are there any free or affrdable scheduling tools that actually work in high-stress, 24/7 environments?

If something works for hospitals, I’m hoping it could survive a restaurant. Appreciate any advice 🙏